Job Description

Job Title:

Customer Service Executive - International Voice Process

Location:

Ranchi, Jharkhand

Salary:

?15,000 - ?20,000 per month + Performance Incentives

Shift:

Rotational / Night Shifts (International Process)

Employment Type:

Full-Time

Age Preferred:

20 - 24 Years

:

We are hiring

Customer Service Executives

for an

International BPO Voice Process

. The role involves handling inbound and/or outbound customer calls, providing excellent customer support, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle customer queries and concerns via voice calls professionally Provide accurate information regarding products/services Resolve customer issues efficiently while maintaining quality standards Maintain proper call logs and documentation Follow company policies and process guidelines Meet individual and team performance targets

Eligibility Criteria:

Excellent verbal communication skills in English Willingness to work in rotational/night shifts Customer-oriented attitude with good problem-solving skills Ability to handle calls confidently and professionally Basic computer knowledge

Preferred Qualifications:

Experience in International BPO voice process is an advantage

Perks & Benefits:

Attractive salary package (?15,000 - ?20,000) Performance-based incentives Professional work environment Career growth opportunities Training and skill development
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment
Work Location: In person