Job Description

1. HP North America - Voice Customer Service Process

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Client:

Hewlett-Packard (HP NA)

Process Type:

Voice - Technical Customer Support

Job Summary:

Provide customer service and technical troubleshooting support for HP systems.

Work Details:

Shifts: 24/7 rotational shifts Working Days: 5 days working with 2 rotational week-offs Location: Thane (WFO)

Eligibility Criteria:

HSC or Graduate Minimum 6 months of customer service experience Communication skill level: C1 or C2

Interview Process:

HR Round AMCAT Floor Operations Round

Compensation:

Up to INR 28,000 in-hand per month (based on profile)

2. Insulet - Voice Process

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Job Title:

Senior Customer Service Representative - Insulet Voice Process

Employment Type:

Full-time

Work Details:

Shifts: 24/7 rotational Working Days: 5 days a week with 2 rotational week-offs

Eligibility Criteria:

HSC or Graduate Minimum 6 months of experience in an international BPO Strong verbal communication skills in English Ability to work in a rotational shift environment

Assessment Requirements:

AMCAT score: C1 or C2 Multichat Writex score: C1 or C2 Typing speed: 35 WPM with 90% accuracy Tests must be completed before the operations round

Interview Rounds:

HR AMCAT Multichat Writex Typing Test Operations Round

Compensation:

Up to INR 38,000 net take-home per month

3. BCBS Minnesota - Voice Process

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Job Title:

Senior Customer Service Representative - Voice Process

Employment Type:

Full-time

Work Details:

Shifts: 24/7 rotational Working Days: 5 days a week with 2 rotational week-offs

Eligibility Criteria:

HSC or Graduate Minimum 6 months of experience in an international BPO Strong English communication skills

Assessment Requirements:

AMCAT score: C1 or C2 Multichat Writex score: C1 or C2 Typing speed: 35 WPM with 90% accuracy Tests must be completed before the operations round

Interview Rounds:

HR AMCAT Multichat Writex Typing Test Operations Round

Compensation:

Up to INR 38,000 net take-home per month

4. Guardant AR - Accounts Receivable Process

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Process Type:

AR / Medical Billing

Location:

Thane

Work Details:

5 days working with 2 rotational week-offs

Eligibility Criteria:

HSC or Graduate Minimum 6 months experience in Accounts Receivable, Medical Billing, or AR Customer Service

Interview Process:

HR AMCAT Operations Round

Compensation:

INR 28,000 in-hand per month (based on experience and qualification)

5. HP SOME - Social Media / Chat Process (Technical Support)

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Process Type:

Chat - Backend Technical Support (HP Personal Systems)

Location:

Thane (WFO)

Nature of Work:

Technical troubleshooting via chat support

Work Details:

Shifts: 24/7 rotational Working Days: 6 days working with 1 rotational week-off

Eligibility Criteria:

HSC or Graduate Minimum 6 months experience in a chat support process Communication quality: C3 or B2 (Voice)

Interview Rounds:

HR AMCAT Operations Round

Compensation:

Up to INR 24,000 in-hand per month

6. Hopper Universal - Non-GDS Travel Process

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Process Type:

Voice - Travel Customer Support (Non-GDS)

Location:

Thane (WFO)

Eligibility Criteria:

Non-GDS candidates Any voice-based BPO customer service experience Excellent English communication skills Communication quality must be Cluster 1 or Cluster 2 (mandatory)

Work Details:

Shifts: 24/7 rotational Working Days: 5 days working with 2 rotational week-offs

Interview Rounds:

HR AMCAT Essay Writex Test (minimum score of 60 required) Operations Round

Compensation:

INR 35,000 net take-home per month (for candidates with voice BPO experience)

7. Lincare AR - Accounts Receivable Process

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Process Type:

AR / Medical Billing

Location:

Thane

Work Details:

5 days working with 2 rotational week-offs

Eligibility Criteria:

HSC or Graduate Minimum 6 months experience in Accounts Receivable, Medical Billing, or AR Customer Service

Interview Process:

HR AMCAT Operations Round

Compensation:

* INR 28,000 in-hand per month (based on qualification and experience)