Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
Assist in maintaining customer records and tracking support tickets.
Collaborate with internal teams to resolve customer concerns effectively.
Gather feedback to help improve customer satisfaction and service quality.
Support the team in daily administrative and communication tasks.
Contribute creative ideas to enhance customer engagement and loyalty.
Job Types: Full-time, Fresher, Internship
Contract length: 6 months
Benefits:
Cell phone reimbursement
Work from home
Work Location: Remote