Job Description

The selected candidates would assist in handling leads, and the company's existing teachers & students from a customer service viewpoint..

JOB DESCRIPTION

Handle inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students. Make outbound communication as required. Resolve issues in conjunction with the in-house technical, creative, marketing and R&D teams. Innovatively use social media as instructed. Maintain relevant databases, and generate MIS as required for analysis.

REQUIRED SKILLS & QUALIFICATIONS

Ability to thoroughly understand the brand, its products & services.

Excellent written and verbal communication skills in English.

Good verbal communication skills in Hindi & Marathi.

Ability to listen, empathize & analyze.

Good problem-solving & people skills.

Enthusiasm to achieve the organization's goals.

BENEFITS

A fair chance at full employment, based upon performance during the internship.

An opportunity to get hands-on experience in operations, and to become a full-stack operations professional.

A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes.

An open forum for expression of ideas.

Job Type: Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time Paid time off
Application Question(s):

Are you available to join immediately, if selected? Do you live in Thane city?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

fluent English (Required)
Work Location: In person