Job Description

Job Title: Customer Service - Import Export

Location: Noida Sector-63

Qualification: Graduate or MBA preferred

Experience: 2 to 5 Years

Salary: upto 30k

Shift Timing: 9:30 to 6:30 pm

Week Off: Sunday

Industry: Freight forwarding & Logistics

Gender Preference: Both (preferred female)

Key Skills Required

Excellent written and verbal communication skills
Excellent customer service and interpersonal skills
Computer skills - MS office, Excel & PP

Roles & Responsibilities

Handle post-nomination Air & Sea shipments.
Coordinate daily with overseas agents, customers, and CHA via calls/emails.
Track shipments, share feedback, and update customers until delivery.
Resolve customer queries and follow up for new bookings.
Manage import documentation, manifestation, CFS movement, and DO issuance.
Share invoice details with accounts for timely billing.
Maintain and update internal DSR regularly.
Coordinate with Operations for imports, exports, clearance, and transportation.
Ensure smooth and efficient service to clients.

HR Ashi chauhan?

Phone: 8076094228

Mail id- recruiter4@koelhireright.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person