Job Description

About us:

ONN Bikes leads India's bike and scooter rental revolution, operating over 5,000 electric and ICE vehicles across 10+ cities to serve 5 lakh+ daily riders with affordable, sustainable mobility solutions. With a decade in the bike rental space, we've pioneered multiple innovations to make rentals easy, affordable and trustworthy.

About the Role:

Launch Your Sales Career with High-Energy Calls & Lucrative Incentives!

Picture this:

Fuel India's bike rental revolution from your setup, dialing up success as our Customer Success powerhouse--60-70% outbound calls crushing lead follow-ups and conversions, 30-40% inbound support delivering seamless bookings and delight. Young-at-heart, target-driven stars, dive into this calling-heavy thrill ride where you'll convert queries into wins, own the customer journey, and unlock attractive incentives for smashing targets!

Key Responsibilities:

Handle 100 - 120 voice calls daily (outbound + inbound combined). Make outbound sales calls to new and existing leads for booking assistance and conversions. Handle inbound customer support calls related to bookings, pricing, availability, extensions, and basic troubleshooting. Follow up with interested customers to close bookings faster. Maintain accurate call logs and outcomes using Google Forms. Update lead status, notes, and follow-ups on Zoho CRM. Meet daily and monthly conversion targets. Maintain a polite, confident, and professional tone on every call.

What are we looking for:

Strong spoken English and Hindi is mandatory Kannada and/or Telugu is a big plus Comfortable with continuous calling and targets Basic knowledge of Excel, Google Forms, and data entry Ability to handle customer objections calmly Self-disciplined and reliable for WFH setup Freshers are welcome (prior sales or support experience is a plus). Rotational shifts: 8:30 AM - 5:30 PM / 1:00 PM - 10:00 PM / Split Shift: 9:00 AM - 1:00 PM & 5:00 PM - 10:00 PM 1 weekly off, between Monday to Thursday (rotational)

Compensation & Incentives

Fixed salary (up to 20k/month) + performance based incentives Incentives can go up to ₹10,000 or more, depending on targets achieved

Reality Check (We want to be honest upfront):

This is a calling-heavy role You will hear "not interested" (a lot) But you'll build confidence, communication skills and a solid foundation early on in your career

Tools & Training (this is on us):

Google Forms for call-level reporting Zoho CRM for lead and ticket management Complete training will be provided.

How to Apply:

To Fast-track the process, drop in your resumes to

hr(at)onnbikes(dot)com

(Do add a short paragraph about your past experience that makes you fit for this role).

We will respond within 3 days if your profile is shortlisted.

Job Type: Full-time

Pay: Up to ?25,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off Provident Fund Work from home
Application Question(s):

Why do you want this Customer Service role(Sales + Support) at ONN Bikes more than other sales opportunities and what specific incentive or achievement would make you feel truly successful here? Tell us about a time when you handled 60+ high-volume customer interactions (calls/chats) in a day, including follow-ups that led to conversions. What was your approach and what results did you achieve?
Location:

Pune, Maharashtra (Preferred)
Work Location: Remote

Application Deadline: 10/01/2026