Resolving customer complaints brought to your attention via telephonic conversation.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support,
Establishing a positive rapport with all clients and customers via phone.
Interacting with customers to ensure they have a desirable and shareable experience.
Job Type: Full-time
Pay: ₹19,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
BPO: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
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