We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels.
Key Responsibilities:
Respond to customer queries via phone, email, and chat.
Resolve issues efficiently and maintain a positive tone.
Record all interactions accurately in the CRM system.
Escalate complex cases to the appropriate teams.
Collect customer feedback and reviews to improve service quality.
Suggest improvements to enhance the support process.
Maintain company standards in all customer interactions.
Requirements:
Bachelor's degree in any stream.
1 year of customer support or related experience.
Good communication and interpersonal skills (Hindi & English).
Strong communication, interpersonal, and convincing skills.
Ability to multitask and manage time effectively.
Customer-first mindset and problem-solving attitude.
How to Apply:
Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48
For Queries: +91-9667517818 | team@recruitinggenie.in
Job Type: Full-time
Pay: Up to ?25,000.00 per month
Ability to commute/relocate:
Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Required)
Work Location: In person
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