Customer Service Executive

Year    TN, IN, India

Job Description

CSE JD



Key Job Responsibilities



To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.



Promote and maintain positive relations with all contacts, customers, and potential customers



Achieve desired level of productivity to meet & contribute towards branch profitability targets.



Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.



Conduct promotional activities for marketing and drive referral programs for customer acquisition



Responsible to handle day to day transactions and valuables.



Maintain all data and records related to daily transactions



Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being



Knowledge, Skills & Attributes



Result Orientation



Customer Service & Retention Focus



Digital Mindset



Relationship Building



Process Knowledge/ Orientation



Effective Time Management



Cross Selling / Upselling Skills



Business Development



Communication Skills - Proficiency in local language and English



Role Requirements

Educational Qualification - Graduate

Experience - 1 year experience in lending / financial services

Job Types: Full-time, Permanent

Pay: ₹9,390.18 - ₹18,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4475542
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year