Job Description

Job Title:

Customer Service Executive

Location:

Sholinganallur, Chennai (On-site)

Job Type:

Full-Time

Work Days:

Monday to Saturday

Experience:

1-5 years preferred

Languages:

English & Tamil (Fluent)

We are hiring a dedicated and organized

Customer Service Executive

for our Tamil Language, Arts & Culture Academy in

Sholinganallur, Chennai

. This is a full-time, in-office role focused on

student lead follow-up, admissions, class monitoring

, and overall coordination. Ideal for someone fluent in

Tamil and English

, with basic computer and good communication skills.

Key Responsibilities:

Handle incoming inquiries via phone, WhatsApp and email Follow up with student leads and convert them into confirmed admissions Share updates and reminders with students and parents via WhatsApp/email Assist with organizing events, performances, and exams Provide regular updates to management and support faculty needs

Required Skills & Qualifications:

Bachelor's degree in any discipline 1-3 years of relevant experience

Fluent in Tamil and English

(spoken and written) Good communication and follow-up skills

Computer knowledge:

MS Office

(Word, Excel, etc.)

Email drafting and sending

WhatsApp communication

Posting on social media

(Facebook, Instagram, etc.)

Salary:

?15,000 - ?20,000 per month (Based on experience and performance)

Why Join Us?

Join a passionate team promoting

Tamil language, music, dance, and culture

Work in a professional, friendly, and supportive environment Opportunities to grow in academic and cultural administration
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person