Job Description

We Are Hiring for International Voice Process ( Hopper)

Looking to build your career in the

Travel & Hospitality industry

? Join us as a

Customer Service Executive (Hotel & Flights Bookings) Blended Process(Voice & Chat)

and be part of a global team serving US-based customers.

Rounds of Interviews :

HR- AMCAT/WRITEX & OPS

Role & Responsibilities:

Handle inbound and outbound calls related to hotel bookings, reservations, cancellations, and modifications & Upsellings Provide excellent service by assisting customers with booking queries, availability checks, and payment support. Suggest upselling options and provide travel-related assistance. Ensure timely resolution while maintaining high customer satisfaction.

Requirements:

HSC / Graduate (minimum 1 year of BPO Voice Process experience mandatory). Strong communication skills in English. Prior experience in travel, hotel bookings, or reservations process preferred. Comfortable working in

US Night Shifts (Rotational)

. Ability to handle pressure and meet performance targets.

Salary & Benefits:

Salary:

Up to ₹35,000 in-hand

+ Incentives. Pick-up & Drop Facility Provided. 5 Days Working, 2 Rotational Offs. Growth opportunities in the travel/hospitality domain.

Email : Gracecareers02@gmail.com

Mobile No : +91 7715882251

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person