Job Description

Customer Service Executive (Remote)

Location:

Remote (India-based candidates preferred)

Salary:

?15,000 - ?20,000/month and Incentives


?

Languages Required:

Telugu, Kannada, and Hindi

Job Type:

Full-time

Shifts:

12-hour rotational (Day & Night)

Freshers can also apply!

Job Overview:

We're hiring a

Customer Service Executive

to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we'd love to hear from you!

Key Responsibilities:

Handle customer queries via

chat and phone

(inbound & outbound) Assist players with

account, deposit, withdrawal

, and gameplay-related issues Adhere to

SOPs

and company protocols Maintain accurate records and update internal systems Use

Excel

for data tracking and basic reporting Deliver

timely, professional, and empathetic

customer service

Requirements:

Previous customer support experience (gaming experience is a bonus) Fluent in Telugu, Kannada & Hindi. Comfortable using Excel (basic formulas and data entry) Willingness to work 12-hour rotational shifts, including nights and weekends Strong self-discipline and time management Own laptop and desktop 100% Remote Role * Immediate joiners preferred