Job Description

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Customer Service Executive (Remote)

Location:

Remote (India-based candidates preferred)

Salary:

?15,000 - ?20,000/month and Incentives


?

Languages Required:

Telugu, Kannada, and Hindi

Job Type:

Full-time

Shifts:

12-hour rotational (Day & Night)

Freshers can also apply!

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Job Overview:

We're hiring a

Customer Service Executive

to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we'd love to hear from you!

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Key Responsibilities:

Handle customer queries via

chat and phone

(inbound & outbound) Assist players with

account, deposit, withdrawal

, and gameplay-related issues Adhere to

SOPs

and company protocols Maintain accurate records and update internal systems Use

Excel

for data tracking and basic reporting Deliver

timely, professional, and empathetic

customer service
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Requirements:

Previous customer support experience (gaming experience is a bonus) Fluent in Telugu, Kannada & Hindi. Comfortable using Excel (basic formulas and data entry) Willingness to work 12-hour rotational shifts, including nights and weekends Strong self-discipline and time management Own laptop and desktop 100% Remote Role * Immediate joiners preferred