Customer Service Executive
Year Pune, Maharashtra, India
Job Description
Job description Role & responsibilities
- Take ownership of customer issues. ...
- Troubleshoot problems and drive resolutions. ...
- Escalate unresolved issues to relevant internal teams. ...
- Collect prompt and accurate customer feedback. ...
- Document knowledge as solution articles. ...
- Master the use of a help desk software.
- 1 year of experience in International inbound process Voice support [ US ]
- They must have handled B2C customers
- Must have good knowledge in US Billing process
- Good Communication Skills in English
- Health insurance
- Immense Growth Opportunities
- 5 days working and 2 days rotational week off US shift timings
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- US shift
- Performance bonus
- Yearly bonus
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
+91 8826099921
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Job Detail
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Job IdJD3184221
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear