Job Description

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location \xe2\x80\x93 Pune Highlights: \xef\x82\xb7 Best In Market Salaries from 2.4 lakhs up-to 4 lakhs \xef\x82\xb7 6 week new hire training program \xef\x82\xb7 Unlimited Incentive Plan with transparent KRA\'s \xef\x82\xb7 Enhance your Analytical/Decision Making & Negotiation skills \xef\x82\xb7 Cross functional Growth opportunities within 6 months for experienced candidates \xef\x82\xb7 Free Medical/Life insurance \xef\x82\xb7 Employee Centric Policies \xef\x82\xb7 Free Home Pick & Drop Transportation \xef\x82\xb7 Fixed shifts \xef\x82\xb7 8 hour shifts [Including the 45 min break] \xef\x82\xb7 Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: \xef\x82\xb7 Good English verbal skills required \xef\x82\xb7 This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am \xef\x82\xb7 Sunday fixed Off & Alternate Saturday Working \xef\x82\xb7 Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2200+ employees strong who provide exceptional performance that\xe2\x80\x99s customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results Job Types: Full-time, Permanent, Fresher Salary: \xe2\x82\xb918,000.00 - \xe2\x82\xb935,000.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Evening shift
• Fixed shift
• Night shift
• US shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 7385735206