Customer Service Executive
Year Pune, Maharashtra, India
Job Description
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Job Location: Pune (Work from Home) Working Time: 9.30 am to 6.30 pm (Mon-Sat). Experience: 1 to Max. 2 Year. Female Candidates Industry- Any / Medical / Healthcare / Hospitals. Functional Area- Patient Counselling / Patient Co-Ordination / Patient Communication / Patient Care / Patient Relation / Patient Associate. Responsibilities and Duties:
+91-XXXXXXXXXX
- Answer incoming calls and respond to emails / chats, answer inquiries and solve queries.
- To receive and deliver messages accurately and completely.
- To guide and counsel patients according to their queries.
- Maintain patient records confidential and secure
- Understanding a patient\'s profile and resolving their queries to make them better understand the benefits of WeTother services
- Advise patients about the service through structured discussions.
- Being sensitive to a patient\'s needs and guiding them throughout their journey.
- Coordinating with different departments and juggling multiple tasks to achieve the desired result.
- Well versed in English Hindi and Marathi
- Paid time off
- Work from home
- Day shift
- Morning shift
- Yearly bonus
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3047607
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear