Job Description

Job Overview:

Deol Car & Truck Rentals, an Australia-based company, is looking for a proactive and detail-oriented

Operations & Customer Service Executive

to join our on-site team. This dual-role is ideal for professionals with a background in

BPO, customer service, or operations

, who can manage backend workflows and front-end customer communication with ease.

Key Responsibilities:

Manage daily backend operations including vehicle bookings, vendor coordination, and fleet management Handle inbound and outbound voice calls for customer support, bookings, and inquiries Maintain accurate records of inventory, vendor contacts, and service schedules Assist customers with reservations, pricing, availability, and follow-ups Create and manage invoices, inventory logs, and parts ordering Collaborate with team members to ensure smooth service delivery and problem resolution Prepare daily reports and assist in maintaining operational trackers Maintain professionalism and empathy while handling escalated queries

Requirements:

1-2 years of relevant experience in operations, BPO, logistics, or customer service Excellent spoken and written English communication skills (mandatory) Ability to work independently, multitask, and manage time effectively Strong problem-solving skills and attention to detail Freshers will

not

be considered

Immediate joiners preferred | No cab facility available

Location: Mohali, Punjab (On-site) | Job Type: Full-time
Salary: Up to ₹30,000 per month
Shift Timing: 5am to 2pm

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Work Location: In person