Job Description

POSITION: Loyalty Sales Consultant REPORTING TO: Regional Manager LOCATION: JOB PURPOSE To sell Accor Plus memberships to leads within the set calling area provided with professionalism using up to date information and selling techniques provided. KEY INTERACTIONS Internal External Interaction with admin in Hyderabad for sales processing. Interaction with T&C for T&C related queries & grievances. Interaction with Regional manager/Assistant Manager/ Assistant Manager Training for program queries. Interaction with customers for sales, renewal and courtesy calling. Key Responsibilities Lead Generation Acquire personal Leads to complete Sales calling Perform Lead generation calls daily Selling Use various leads sources provided to generate phone sales Follow Sales script for each call- AIDA methodology Obtain referrals as part of each sales call Actively celebrate daily new sales within team Courtesy call new sales within 8 months and 11 months calls as directed Renewal (If applicable) Follow renewal script for renewal calls Obtain referrals as part of renewal call Updating renewal member information on renewal sales form Maintain renewal statistics for every renewal call Contact renewals as per Renewal policy Administration Document sales at the end of the call Place all sales documents in the allocated area for Administration officer 5th Other Functions Cash pick ups or any member interaction as and when advised by the Hyderabad office Participate in team projects. Adhere to all Accor Advantage Plus T&C and sales policies as outlined in your People Plus, Training Manual and Renewal Manual. Main Complexity/Critical Issues in the Job 3 new sales per week 10 referrals / 4hrs (minimum) Converting 55% of 1st year renewals, 65% of 2nd years, 70% 3rd 0r above. PROFILE Knowledge And Experience Minimum 2 years of experience in outbound sales preferably from hotel industry Computer literacy Strong verbal and written communications skills Fluent English. Networking and relationship Building Competencies Good interpersonal skills with ability to communicate with all types of customers Serviced oriented with an eye for details Good team working skills and able to work effectively and contribute in a team Good written and verbal communication skills Lateral thinking, Persistent and Persuasive/Influencing Innovative and Consultative skills Positive, flexible and Enthusiastic Ability to work to deadlines INTERESTED PLEASE SHARE YOUR PROFILES ON [HIDDEN TEXT] OR 9321274654 can whatsapp the CV

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