Experience : 1 - 7 year(s) Location : Noida Education : Graduate (Bachelors) Function : Client / Customer Services Salary : 2.0 - 4.0 LPA Industry : Others Skills Customer Service , Customer Service Process , Customer Relations , Customer Retention , Customer Engagement JOB DESCRIPTION: Strong communication with customers. Handling Customer escalations over chat, mail and call. Handling and maintain data over Excel. Retaining the customers over the time. Bringing in repeated sales from the existing customers. Understanding customer\'s concern and providing appropriate solution.
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