Customer Service Executive
Job Description
Handle customer inquiries via phone, email, chat, or in person
Provide accurate information about products and services
Resolve customer complaints and issues in a timely manner
Log customer interactions and maintain records in CRM systems
Follow up with customers to ensure issue resolution and satisfaction
Escalate complex or unresolved issues to higher support levels
Maintain a positive, professional, and empathetic attitude
Meet service-level agreements (SLAs) and performance targets
Coordinate with internal teams (technical, sales, billing) when required
Collect customer feedback and report recurring issues
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?17,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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Job Detail
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Job IdJD5181809
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear