The Customer Service Executive is responsible for providing excellent customer service and support to clients. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities:
Responding to customer inquiries via phone, email, and chat.
Providing product and service information to customers.
Resolving customer complaints and issues.
Processing orders and managing customer accounts.
Maintaining customer records and updating information.
Collaborating with other departments to address customer needs.
Following up with customers to ensure satisfaction.
* Meeting or exceeding customer service targets.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.