Job Description

Designation - Customer Service Executive

Qualification: Graduate with good command over English & Hindi.

Experience - 1- 2 years (Male/Female)

Salary - upto 25k pm

Job Location - Borivali West, Mumbai

(No targets)

DUTIES & RESPONSIBILITIES:

1. Handling Inbound and Outbound calls.

2. Obtaining and updating lists of individuals' contact details.

3. Calling active and making clients to encourage the purchase of items.

4. Addressing clients' uncertainties, grievances, and suggestions on time.

5. Noting important details of each conversation.

6. Communicating verbal acceptances of offers to our sales team for closing.

7. Recording all successful and unsuccessful attempts to close sales.

8. Attending regular team meetings to clarify progress and performance-related expectations.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Education:

Bachelor's (Preferred)
Experience:

calling: 1 year (Required)
Language:

Fluent English (Required)
Work Location: In person