Handle customer inquiries promptly and efficiently
Provide accurate product information and assist customers in making purchasing decisions
Resolve customer complaints and ensure customer satisfaction
Maintain customer records and update information as necessary
Collaborate with other departments to escalate and resolve complex issues
Follow up with customers to ensure their concerns are addressed and resolved
Develop and maintain a comprehensive knowledge of company products and services
Stay up-to-date with industry trends and best practices in customer service
Job Types: Full-time, Fresher
Pay: ₹24,698.75 - ₹33,732.45 per month
Benefits:
Flexible schedule
Leave encashment
Education:
Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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