Job Description

:

Offduty India is hiring

Customer Service Executives

to join our growing team! This is an excellent opportunity for freshers and candidates with up to 1-2 years of experience in customer support or call center roles.

As a

Customer Service Executive

, you will be the voice of our company, assisting customers over the phone and ensuring a high standard of service and satisfaction.

Key Responsibilities:

Handle inbound and outbound customer calls efficiently Achieve a daily target of 250 connected calls or 390 connected emails and chats. Provide accurate information about products and services Resolve customer issues and complaints professionally Maintain detailed and accurate records of customer interactions Collaborate with internal departments to address customer queries and requests

Requirements:

0 to 2 years of experience in customer service or a call center experience. Good communication skills in Hindi and English Basic computer knowledge and familiarity with CRM tools (preferred) Positive attitude, problem-solving skills, and ability to work in a fast-paced environment Freshers with strong communication skills are encouraged to apply

Job Details:

Work Days:

Monday to Saturday

Working Hours:

9:00 AM to 6:00 PM

Why Join Offduty India?

Stable full-time opportunity in a growing company Friendly and supportive work culture Fixed salary with performance-based growth potential

Location Advantage:

Easily accessible office near Infinity Mall, Malad West, Mumbai.

If you are passionate about helping customers and want to build a long-term career in customer service, we would love to hear from you!

Apply Now

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Language:

English (Required) Hindi (Preferred)
Work Location: In person