Job Description

JD - Customer Service

Co-ordination with Importers;

Co-ordination with shipping companies for getting Vessel ETA and IGM details, Invoices;

Co-ordination with Documentation Dept., Customs and Docks Executives , transport division;

Maintaining track record from vessel arrival/departure to the delivery of the each consignment;

Looking that all the documents , BOE , delivery order is kept ready in time;

Updating & Reporting DSR's on daily basis on Import Documentation handling and clearance of consignment to higher authorities and clients;

Focus on 1 days clearance Target for Air Shipment and 3 days for Sea Shipments;

Follow standards for clearance of cargo at port and benchmark the same constantly;

Ensure all invoicing approval from the client (Such as Demurrage, detention etc. ) are provided to the revenue team within 1 day after clearance of the shipment;

Respect & Maintain Company's Policies and Commitments;

Work towards the delight of the client you handled

Job Type: Full-time

Pay: ₹18,000.00 - ₹50,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person