Job Description

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Job Title:

Associate - Customer Service Executive

Job Type:

Full-time

Location:

Thane, Mumbai

Office Address: 4th Floor, Dosti Corporation Pinnacle, Plot No. E-7, Road No. 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604

Pick and Drop: Available from Thane Railway Station

Salary & Benefits

CTC:

Up to ?23,000 per month

In-Hand Salary:

?18,000 - ?20,000

Additional Benefits:

Provident Fund (PF) + Mediclaim + Other Benefits

Working Days:

5 Days a Week

Weekly Off:

2 Rotational Week Offs

Employment Type:

On-Payroll Job

We are seeking highly motivated and detail-oriented professionals to join our

Operations Team

as

Customer Service Executives

. This role involves proactive engagement with potential customers, lead generation, and sales support. The ideal candidate should have strong communication skills, a professional demeanor, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Handle inbound and outbound calls to prospective customers from provided leads. Present and explain products and services clearly and persuasively. Resolve customer inquiries and concerns efficiently and professionally. Document all customer interactions accurately in the CRM/database. Ensure high standards of customer service and communication.

Eligibility Criteria

Experience:

Minimum 6 months in Customer Service or Telesales (mandatory)

Educational Qualification:

HSC (12th Pass) mandatory

Languages Required:

Hindi + Marathi Gujarati + Marathi Hindi + English

Age Limit:

18 - 39 years

Skills:

Strong verbal communication and interpersonal skills Professional and persuasive approach Ability to work independently and within a team Proficient in basic computer applications

What We Offer

Career Growth:

Internal Job Postings (IJP) for advancement

Collaborative Work Culture:

Opportunity to work with experienced professionals

Training & Mentorship:

Hands-on guidance from industry experts

Professional Environment:

Supportive culture focused on learning and development

Apply Now!

Join us and be part of a dynamic team that is committed to delivering excellence and driving customer satisfaction.

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Application Question(s):

What was your last in hand salary?
Education:

Higher Secondary(12th Pass) (Required)
Language:

Gujarati (Preferred) English (Preferred)
Work Location: In person