Job Description

We are looking to hire approximately 50 candidates for the US process, specifically with experience in International Customer Service (Inbound and Outbound) BPO.

Candidates must have

excellent communication skills

with

no grammatical errors

.

What do the agents actually do on the call?

A. Inbound Calls
1. General Concerns
2. Appointment management
3. Order status
4. Billing Question/Concerns
5. Lab management
6. Cancellation requests
7. Refund requests
8. Medication concerns
9. Prior authorizations
10. Complaints
B. Outbound calls
1. Appointment management
2. Lab management
3. Medication concerns/clarifications
4. Billing concerns

Shift window: 6:30pm - 6:30 am (10 hours login)

Are you a fresher with strong communication skills and ready to start your career in a BPO? We welcome you to apply!

You are requested to share your resume at

jinisha.nair@narith.co

for prompt interview scheduling.

Job Types: Full-time, Permanent

Pay: Up to ?36,000.00 per month

Schedule:

Night shift US shift
Language:

English (Required)
Work Location: In person

Application Deadline: 11/07/2025
Expected Start Date: 25/06/2025