Job Description

We are looking for a proactive and communicative

Customer Executive

to handle client interactions and student admissions for

School of PIE

and

PIE Builders and Developers

. The candidate will be responsible for contacting leads generated from advertisements, following up with prospective clients and students, and ensuring smooth communication throughout the process.

Key Responsibilities

Contact and follow up with leads generated from digital advertisements (Meta Ads, Google Ads, social media, etc.) Handle incoming and outgoing calls related to student admissions and construction clients Explain course details, fees, batch timings, and admission procedures to students Coordinate with clients for construction-related enquiries and site discussions Maintain proper records of leads, follow-ups, and conversions Build and maintain strong relationships with students and clients Assist the sales and marketing team in lead conversion Respond to WhatsApp messages, calls, and emails professionally and promptly

Requirements

Excellent communication skills in Malayalam and English (preferable) Basic knowledge of CRM, Excel, or lead management systems is a plus Experience in customer handling, telecalling, or admissions preferred Ability to convince and convert leads effectively Good organizational and follow-up skills Friendly, confident, and professional attitude

Experience

Minimum 1 year experience in customer handling / telecalling / admissions (preferred) Freshers with strong communication skills may also apply

Salary & Benefits

Attractive salary + performance-based incentives Growth opportunities within the organization Supportive and professional work environment
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person