Job Description

D'LIFE Interiors Pvt. Ltd. (Formerly known as JM Lifestyle Interior Projects Pvt. Ltd.) is the largest and most reliable home interior design company in Navi Mumbai, Hyderabad, Pune, Bangalore, Kerala, Mysore, Chennai, Nagercoil, Coimbatore, Madurai & Mangalore with more than 1400+ employees.

Role Description:

Work Location:

Kochi

Shift & working days:

General & Afternoon shift & 6days working

Work type:

Full time, onsite role

Qualification:

any graduates

Language fluency:

English, Hindi, Malayalam (Must)

Salary

: 3 to 3.5L

Responsibilities:

*Excellent customer service by clearing their queries on time with correct details

*Analysing good leads from the customer list

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

Curating streamlined email and social media communication mediums for offers, updates and much more

*Dealing with customer issues and churning out an easy-to-follow solution

*Helping customers choose the right product for their requirements and budget

*Handling customer concerns and complaints in a timely manner

*Informing customers of upcoming promotions or deals

*Establishing a positive rapport with all clients and customers in person or via phone

*Forming reports based on customer satisfaction statistics and helping their team to develop new skills

*Fixing appointments based on the availability of customers and clients

*Interacting with customers to ensure they have a desirable and shareable experience Work details

*Should bring good customer satisfaction and make them happy.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

Speak with the employer

+91 8086136573