Job Description

:

What you will do:

? Answer calls professionally to provide information about pet products and services or obtain details of complaints.
? Keep records of customer interactions and transactions.
? Follow up to ensure that appropriate actions were taken on customers' requests.
? Refer unresolved customer grievances or special requests to the designation department for further investigations. What we offer:
? Competitive salaries
? A well-planned insurance cover for you and your family
? A team with smart, empathetic, and ambitious people who genuinely want to make a difference in the pet care space
? A culture of ownership and mutual care so you don't just learn, but also thrive. What are we looking for:

We're on the lookout for a Customer Delight Cell Agent with:

? One to Two years of relevant experience in a customer-facing role (Voice and Non-voice process)
? Excellent communications skills and can speak English fluently
? Has good interpersonal skills and the ability to handle pressure
? Prefer candidates who have previous experience in e-commerce

Eligibility:

Any bachelor's or master's graduate degree

Location:

Bangalore, Indira Nagar

Job Type: Full-time

Pay: Up to ₹360,000.00 per year

Work Location: In person