Customer service executive is esponsible for ensuring the safe, timely, and accurate delivery of goods to customers. The role includes order pickup from warehouse/vendor, route planning, handling packages carefully, updating delivery status in the system, collecting payments (if COD), and ensuring customer satisfaction. A delivery executive also plays a key role in the last-mile logistics process, acting as the direct link between the company and the customer.
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# Key Responsibilities
Pickup and deliver orders on time.
Ensure packages are handled safely without damage.
Use mobile apps/ELM system for order tracking & updates.
Communicate politely with customers and provide service support.
Collect cash or digital payment in case of COD orders.
Follow traffic rules and maintain vehicle condition.
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# Skills Required
Good knowledge of local routes.
Basic smartphone handling.
Time management & reliability.
Customer-friendly communication.
Job Types: ????-????, ??????
Pay: ?12,000.00 - ?15,000.00 per month
Work Location: In person
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