To interact with customers/clients and guiding them to make the right purchases.
To ensure service after sales, and also customer satisfaction.
To enlighten the customer of the Schemes running in the store.
To help locate a customer in the store.
Customer Relations Management
Maintain & Analyze database of Customers.
Identify areas of providing customized services to the various categories of customers.
Analyzing the feedback of the customers and working on improving the service levels.
Obtaining and communicating information about new arrivals, designs and demands for different products/designs which are not available in the show room to the Merchandisers.
Home Deliveries
Developing a system for operation of Home Deliveries.
Continuously monitoring the process and improve the process for smooth operation of Home Deliveries.
Handling Customer Queries
Handling customer complaints on telephone.
Solving customers problems when they approach the Customer help desk.
Key Accounts Management
Develop and maintain a good relationship with the Key Accounts and thus ensure repeat orders from them.
Solving problems of the Key Accounts
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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