Customer Service Executive

Year    HR, IN, India

Job Description

Customer Service Executive - Mediglo Clinic



Location:

Golf Course Road, Gurugram

Working Hours:

11:00 AM - 8:00 PM

Working Days:

6 days a week

About the Role:



Mediglo Clinic is looking for a

Customer Service Executive

to join our front office team. The ideal candidate will be responsible for handling patient interactions, appointment management, and ensuring a smooth and welcoming experience for every visitor.

Key Responsibilities:



Greet and assist patients and visitors courteously at the reception. Manage phone calls, appointment scheduling, and inquiries. Maintain accurate patient records and update databases. Coordinate between patients, doctors, and clinic staff for daily operations. Handle billing and payment collection processes efficiently. Maintain cleanliness and organization at the front desk and waiting area. Address patient feedback and escalate concerns when required.

Requirements:



Qualification: Graduate / 12th Pass (with good communication skills). Experience: 0-2 years (experience in healthcare or hospitality preferred). Excellent communication and interpersonal skills. Basic computer knowledge (MS Office, appointment software). Pleasant personality and customer-centric approach.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4584675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year