Customer Service Executive

Year    GJ, IN, India

Job Description

Client Communication:

Serve as the

primary point of contact

for UK healthcare clients regarding all booking, scheduling, and shift fulfillment needs.

Shift Coordination:

Coordinate and manage staffing requirements for Nurses, Support Workers, and Social Care Professionals.

Urgent Fulfillment:

Efficiently and precisely handle

urgent and last-minute booking requests

to maintain operational continuity for clients.

System Management:

Maintain

accurate, real-time updates

and integrity across internal booking systems and scheduling platforms.

Team Collaboration:

Work collaboratively with the

Recruitment Team

to ensure seamless staff allocation and pipeline management to meet client demand.

Administrative Support:

Manage all confirmations, cancellations, and client communications professionally.

Reporting:

Generate essential

booking reports

and actively support continuous client satisfaction tracking.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Experience:

International voice process: 1 year (Required)
Language:

English (Required)
Location:

Ahmedabad, Gujarat (Required)
Shift availability:

Night Shift (Required) Overnight Shift (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4840980
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year