We are seeking a friendly, detail-oriented, and problem-solving
Customer Service Representative
to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service by answering questions, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or professional manner.
Provide accurate information about products, services, and company policies.
Resolve customer complaints efficiently and effectively, escalating issues when necessary.
Process orders, forms, applications, and requests.
Maintain customer records by updating account information.
Follow communication procedures, guidelines, and policies.
Identify and assess customers' needs to achieve satisfaction.
Collaborate with other departments to ensure customer issues are resolved promptly.
Immediate Joiner
Location - Ahmedabad
Experience: One year
Education : Graduate
Salary: No Bar for right candidate
If any one interested for this profile please share your updated cv on hr@safalinfosoft.com
Thanks,
HR
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 7600484113
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