Customer Service Executive

Year    GJ, IN, India

Job Description

Client Servicing Executive :



We're looking for a well-rounded client manager who has good understanding of negotiation skills, leadership skills and convincing power to deliver the right solution to the clients with minimum team effort.The person must have a good understanding of how to make the team more productive and how to deal with different types of clients.

We Are Looking For enthusiastic Minds In Our Young Agency Who loves to help & guide our clients to make the right decisions. Who works hard and inspires the team to do the same.

Core Skills Required :




Fluent english

Good verbal communication skills

Client Convincing skill

Conflict resolution

Exceptional listening skill

Task delegation

Project management

Getting things done on time

Handling pressure

Leadership skills

Key Responsibilities :




Taking order requirements from clients & identifying their needs

Delegating the work to the team effectively

Delivering the work to the client and building a good relationship in the process

Guiding the clients the right way and convincing them to accept the best solution.

Implement necessary systems & processes to finalise maximum logos fast

Constantly be in touch with the client & keep them happy at all cost

Listen carefully & communicate ideas effectively to clients & design team

Answer clients throughout the day & night times if necessary on holidays also.

Day to Day Activities :




Send a welcome message to the client

Call client & collect the brief

Fill out the pdf brief in detail & add it to Clickup with voice recording

Collect versions from the design manager and send it to the client

Call the client right away & ask for the feedback

Follow-up with the client to collect feedback.

Convince clients to finalise one of the sent designs

Do the necessary revisions fast & finalise the logo

Call client for the payment

Tell designer to prepare final delivery of the design

Send it to the client with google review link

Send thank you message to the client

Call the client & collect video testimonial from them

Follow-up with client for video testimonial

Call client to collect picture of them with logo

Follow up with client to collect the picture

Job Timing :


9:15 to 6:45 (45 min lunch break)
Monday to saturday

Salary :


20000 to 40000 (based on experience)

Training Period :


1 month

Bond Period :


1 year

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Required)
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3618487
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year