Crystal Group. 501, Synergy Business Park, Near Virwani Industrial Estate, Off Aarey Road, ITT Bhatti, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063
Date
: Monday, Oct 27, 2025
Time
: 11.00am to 05.00pm
Contact Name:
Darshan
Contact No:
+91-7788991185
This role is ideal for freshers or early-career professionals who are passionate about delivering excellent service and building strong customer relationships.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats
Resolve customer queries and complaints in a timely and professional manner
Provide accurate information about products, services, and policies
Maintain records of customer interactions and follow-ups
Coordinate with internal teams to ensure customer satisfaction
Escalate unresolved issues to the appropriate departments
Meet daily and monthly performance targets
Desired Skills:
Good communication skills (verbal and written)
Basic computer proficiency (MS Office, email handling)
Positive attitude and willingness to learn
Ability to stay calm under pressure and handle diverse customers
Fluency in English and regional languages (as applicable)
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
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