Customer Service Executive Female

Year    KL, IN, India

Job Description

Customer Service Executive (Female)



Location:

Calicut, Kerala

Company:

Prakrithi by Ramya - Premium Designer Boutique

About Us



Prakrithi by Ramya is a premium boutique in Calicut specializing in designer sarees, lehengas, and bridal wear. We are committed to providing our customers with an exceptional shopping experience both in-store and online.

Role Overview



We are looking for a

female Customer Service Executive

to manage

website orders, customer queries, and packaging coordination

. The ideal candidate should be organized, customer-friendly, and comfortable using computers and Excel.

Key Responsibilities



Manage and monitor

online website orders

from processing to dispatch. Handle

customer inquiries, complaints, and support

through WhatsApp, phone, and email. Coordinate

order packing, shipping, and delivery updates

. Maintain daily reports and order logs using

Excel

. Collaborate with the boutique and logistics team for smooth operations. Ensure prompt and professional communication with customers.

Requirements



Female candidates only.

Basic computer and Excel knowledge

is a must. Good communication skills in English and Malayalam. Prior experience in

customer support, e-commerce, or boutique handling

is an advantage. Organized, proactive, and customer-focused.

What We Offer



Opportunity to work with a reputed premium boutique. Supportive work environment. Growth opportunities within the brand.

Location:

Calicut, Kerala

Position:

Full-time

Job Type: Full-time

Pay: ₹11,000.00 - ₹14,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4557689
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year