Customer Service Executive Fastag Inbound
Year Hyderabad, Telangana, India
Job Description
Job Requirements
Role/ Job Title: Customer Service Executive-FAS Tag Inbound
Function/ Department: Customer Experience
Job Purpose:
To manage Customer Correspondence received through e-mail.
Roles & Responsibilities:
To manage Customer Correspondence received through e-mail and ensure that customers are responded within 24 hours.
Secondary Responsibilities:
- Ability to effectively collaborate with internal and external teams/stake holders.
- Ability to manage challenging situations and go the extra mile.
- Excellent written and spoken communication.
- Good understanding of FAS Tag products and processes,
- Excellent on typing and MS Office skills.
Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)
Post-graduation: MBA/PGDM
Experience: 00 to 02 Years of Experience
Skills Required
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Job Detail
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Job IdJD4753580
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear