It is a B2B software product company that offers Mobile first software solution for Workplaces. The software solutions include:
Workplace Hygiene monitoring and reporting solution
Seat & Meeting room reservation solutions for Workplaces
Visitor management solutions for Workplaces
Smart Washroom solutions for WorkplacesCandidates with Hospitality Management background are prefered.
Reporting to:
General Manager (Finance &Administration).
5 day week
Required skills:
Bachelor's degree in business, marketing, or a related field
Proven experience ( 3-5 years) in customer relationship management, account management, or a related role for SaaS applications or technology company
Strong communication and interpersonal skills with an ability to connect with customer at multiple levels.
Excellent problem-solving and conflict resolution abilities.
Proficiency in CRM software and customer support tools.
A customer-centric mindset with a commitment to delivering exceptional service
Knowledge of SaaS business models would be an added advantage
Ability to work collaboratively in a cross-functional team environment.
Technical Ability & Aptitude to understand software products
Job Type: Full-time
Pay: From ?30,000.00 per month
Work Location: In person
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