Job Description

Position \xe2\x80\x93 Customer Service Executive As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. Duties & Responsibilities Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions \xc2\xb7 Replenishing retail shelves as per store requirement \xc2\xb7 Managing store visual merchandising and managing customer billing and gift-wrapping \xc2\xb7 Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations \xc2\xb7 Maintaining a safe and healthy work environment \xc2\xb7 Following the cleaning and hygiene guidelines set by the store Candidate Qualifications & Skill Requirements Candidate should ideally have 2- 3 years of experience in the similar profile \xc2\xb7 Graduate in any stream. Hotel Management qualification/ course will be an added advantage. \xc2\xb7 Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality \xc2\xb7 Good written and verbal communication skills \xc2\xb7 Ability to work well under pressure \xc2\xb7 Flexible and works well with a team \xc2\xb7 Ability to multitask Reporting Manager: Store Manager Job Type: Full-time Salary: \xe2\x82\xb918,000.00 - \xe2\x82\xb922,000.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 8976775719