Customer Service Executive (cse)
Year Gurgaon, Haryana, India
Job Description
Candidate will be responsible to handle the queries and complaints from Flipkart customers on inbound calls. PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their product.
Provide information including Delivery time and other quires related to product.
Fulfill invoice requests on purchased products. ELIGIBILITY-
- Should have working Laptop/PC and High-speed internet with minimum 20 mbps speed. As a back up
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi
- All agents to be cross skilled to manage all channel interactions
- Should be comfortable working any 24/7 shift.
Work from office.
6 days a week with 1 rotational off
24/7 any 9 hours shift Job Types: Full-time, Fresher Salary: 914,000.00 - 917,000.00 per month Schedule:
- Day shift
- Flexible shift
- Morning shift
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
- are you able to handle a Mock call?
- Diploma (Required)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Required)
- Hindi (Required)
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Job Detail
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Job IdJD2988898
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear