Job Description

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.1st and 2nd Saturday will be off, along with all sundaysResponsibilities:

• Respond to customer emails in a timely and accurate manner
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service to customers
• Maintain a positive and professional demeanor
• Stay up-to-date on company policies and procedures
• Work with other members of the Customer Service team to ensure that customer needs are met

Qualifications:

• Any Graduate
• 1 year of experience in customer service or a related field
• Excellent written and verbal communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Strong attention to detail
• Proficient in Microsoft Office Suite

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a team of experienced professionals
• Chance to make a difference in the lives of our customers
• a challenging and rewarding work environment

If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.

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