Job Description

(Voice): Customer Support Advisor Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Job Responsibilities:

• Basic Telephone Etiquette and basic computer skills
• Good Communication skills in English and Hindi
• Responsible for providing excellent customer service, solving questions and complaints related to customer queries.
• Responsible for handling calls from new and existing customers regarding a variety of requests.
• Should be able to handle inbound calls resolving customer queries.
• Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)

Preferred:

• Any Undergraduate can apply.
• 6 Day working/Rotational Week off
• Female: Maximum shift till 8 PM
• Male: Maximum shift till 1 AM

Package:

• Fresher: 1.93LPA + Incentive (12,500/- Take home)
• Year Experience: 2.09LPA + Incentive (13,500/- Take home)
• Years\xe2\x80\x99 Experience: 2.27LPA + incentive (14,500/- Take home)

Perks & Benefits:

• PF and ESI / Health Insurance
• Night Shift Allowance
• Performance Incentives
• Opportunity to grow internally with our Internal Job Postings

Interested candidates can c Maheshon - 9121243508 Location: SQUARE BUSINESS SERVICES PVT LTD, White House, GROUND FLOOR BLOCK-3, Begumpet, Hyderabad, Telangana 500016. Job Types: Full-time, Permanent Salary: \xe2\x82\xb915,000.00 - \xe2\x82\xb918,000.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s):

• We have openings for only "BPO CUSTOMER SERVICE EXECUTIVE IN VOICE PROCESS". And in this process english and hindi are mandatory languages.

Education:

• Bachelor\'s (Required)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Speak with the employer
+91 9121243508