Summary

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance all GE Imaging equipments like CT, MRI, PETCT, SPECT, Cath Lab etc... and ensuring Customer Satisfaction in the assigned area.

As a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. We are committed to fostering an inclusive culture of respect, transparency, and unyielding integrity. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to installations, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step-by-step sequence of standard operational tasks which need to be followed to achieve an end result. Roles and Responsibilities

• Technical: Maintaining all models specific to Multi-Modality Imaging Equipment in the assigned area. Total system level troubleshooting on complex multi-symptom problems.
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
• LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Business growth: Assists in the growth and direction of business in his/her geographic area.
• Productivity: Responsible for Warranty and PMS contract cost control.
• Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Installation: Plays a leading role in complex and multifunctional rooms.
• Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Required Qualifications

• Associate?s or Bachelor?s degree in Electrical & electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 3+ years of experience in servicing medical equipment (Preferably CT/MR/PET-CT/X-ray etc)
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
• Sought by others for guidance and advice. Proficiency in English.
• Ability to work independently with minimum direction.
• High work standards and quality.
• Initiative and motivation. Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership ? always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you?d expect from an organization with global strength and scale, and you?ll be surrounded by career opportunities in a culture that fosters care, collaboration and support #LI-GM2

Additional Information

Relocation Assistance Provided: Yes