Job Description

Customer Service Coordinator

Location: Bandra (West), Mumbai
Office Timings: 10:30 AM to 7.30 PM

About the Role:

We are looking for a dynamic and confident

Customer Service Executive (Female)

with strong communication skills and prior experience in the

apparel industry

. The ideal candidate will handle customer interactions, coordinate for business generation, and manage the company's social media presence.

Key Responsibilities:

Interact with customers and clients to ensure excellent service and customer satisfaction. Coordinate with internal teams to fulfill customer requirements efficiently. Maintain and grow client relationships to generate new business opportunities. Handle customer queries, feedback, and complaints in a professional manner. Create, manage, and update the company's

social media accounts

(Instagram, Facebook, etc.) to enhance brand visibility and engagement. Support the management team in day-to-day business operations.

Requirements:

Gender:

Female (Candidates from Bandra West preferred)

Experience:

Minimum

5 years

in

Customer Service / Client Coordination

, preferably in the

Apparel Industry

Excellent

communication skills

and

command over English

(spoken & written) Strong interpersonal and organizational skills Proficiency in using social media platforms for business promotion Pleasant personality and customer-oriented attitude

Compensation:

Commensurate with experience and industry standards

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Application Question(s):

Where you stay? Is job location- Bandra West is comfortable to you? Total experience in Customer service management? What is current Salary? Expected salary? How soon you can join? Reason for job change? Our Office timing is 10.30 to 7.30 pm- Monday to Saturday- Is it ok? Salary budget between 15k to 20k- is it ok?
Work Location: In person