A Service Coordinator Executive is responsible for overseeing and coordinating customer service activities, ensuring high-quality service delivery. Key responsibilities include: 1. Managing customer inquiries and issues 2. Coordinating service requests and schedules 3. Communicating with customers, teams, and stakeholders 4. Resolving service-related issues and complaints 5. Monitoring service performance and metrics 6. Identifying opportunities for service improvement 7. Collaborating with internal teams to ensure seamless service delivery Required skills: 1. Excellent communication and interpersonal skills 2. Customer service expertise 3. Problem-solving and analytical skills 4. Time management and organization 5. Ability to work under pressure 6. Leadership and team management skills
Job Types: Full-time, Fresher
Pay: ?18,500.00 - ?35,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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