Customer Service / Chat Process
Year Surat, Gujarat, India
Job Description
About Us: Hashtag Infosystem Is an \xe2\x80\x9cInformation Technology Services\xe2\x80\x9d & \xe2\x80\x9cOutsourcing\xe2\x80\x9d Based Company with Wide Experience & Technical Expertise in India. Job Location: Surat, Gujarat Experience: Min 1 Year Qualification: Min Graduate Interview Timing: 10:00 am to 8:00 pm (Mon to Sat) Available Shifts:
- 9:30 am to 7:30 am (Day)
- 11:30 am to 9:30 pm (Day)
- 9:30 pm to 7:30 am (Night)
- 11:30 pm to 9:30 am (Night)
- Fluent English Speaking is Mandatory.
- Good Communication Skills.
- Good Knowledge about MS Word, MS Excel, Email Handling.
- To examine the incident through phone-calls or e-mails.
- To analyses the technical skill set of the team by reviewing the incidents on daily basis.
- To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.
- Maintain / Update Weekly report.
- Leave encashment
- Paid sick time
- Day shift
- Night shift
- Overtime pay
- Performance bonus
- Yearly bonus
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3019018
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear