Respond to customer inquiries via phone, email, chat, or in-person.
Resolve customer complaints in a professional, efficient, and timely manner.
Provide accurate information about products, services, or policies.
Process orders, forms, applications, and requests.
Maintain detailed records of customer interactions and transactions.
Escalate complex issues to appropriate departments or supervisors.
Follow up on customer interactions to ensure satisfaction.
Meet performance goals such as call handling time, customer satisfaction scores, and resolution rates.
Customer Support
Excellent communication and interpersonal skills.
Excel
Graduation
7669077171
Female Only
Job Type: Full-time
Pay: From ?20,000.00 per month
Benefits:
Cell phone reimbursement
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.