Job Description

Job Role and Responsibilities:

Manage central email inboxes appropriately and action inbound emails. To promptly answer incoming and make outgoing calls in an enthusiastic, courteous, and efficient manner. Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly. Maintain system with current information to ensure orders are updated with all communications. Ensure requests to supply information to internal and external contacts are completed within the required deadlines. Liaise with relevant departments to ensure procedures are followed and goods are dispatched. Manage own work schedule to ensure assigned duties/tasks are completed with minimum supervision. Identify the customer's requirements and respond to them. Complete additional ad-hoc tasks as required.
Job Requirements:

Excellent Communication Skills Analytical Skills Working knowledge of MS Office Suite and Google Workspace
Working Days: 5 days/week

Job Type: Full-time

Pay: ₹30,515.73 - ₹34,974.95 per month

Benefits:

Provident Fund
Application Question(s):

Are you immediate joiner
Education:

Bachelor's (Required)
Experience:

Customer service care: 1 year (Preferred) International voice process: 1 year (Required)
Language:

English (Required)
Shift availability:

* Night Shift (Required)